Chloe - Hospitality Manager
Sharon - Hospitality Supervisor
Rosa - Hospitality Supervisor
And Mia, Jamie, James and Lucas who complete the Hospitality Team
We have recently carried out a Courtside Cafe survey in order to understand our members requirements; we had over 150 responses - thank you. The response was wide and varied but 75% of our members gave us 7 and above and would happily recommend us to others.
The overwhelming opinion was that the staff were friendly, professional and polite and also always happy to help where they could with menu choices. Another constant in the feedback was that the atmosphere was always relaxed and welcoming.
On the flip side members felt that the menu needed upgrading to include more healthy options, including Gluten free and maybe vegan choices. As well as this they felt that the general furniture and decor in the Courtside Cafe needed refurbishing and that that continuity in coffee standards needed to be addressed.
As a result of this survey we are going through the process of upgrading our furniture and tables, introducing a media bar and working with our own Barista specialist to ensure that the high standard of coffee making is consistent across the board.
We are also working on refreshing our menu to include a variety of healthy, nutritionally balanced salads (see photos) and specials as well as looking at healthy snacks and drinks. This is an ongoing process so please follow our progress on our Facebook page where the specials are advertised.
Remember next time you are in the club do call in and see what's new in the Courtside Café.
Best wishesChloe and the Hospitality Team